“How Many Interviews Are Enough?” – What Qualitative Research Actually Tells Us

“How many interviews are enough?” is one of the most common questions clients ask when planning qualitative research, and one of the most difficult to answer with a single number.

Unlike surveys, qualitative interviews are not designed to measure prevalence or produce statistical confidence. Academic research is clear that interviews are about depth, meaning, and pattern discovery, not representativeness. As a result, the concept of “enough” looks very different.

At Veridata Insights, we help clients move beyond fixed interview counts and toward a more defensible and insight‑led principle: data saturation.

 

Why There Is No Universal Number

There is no academically agreed upon minimum number of interviews that guarantees quality insight. Instead, qualitative methodology emphasizes that sample size depends on:

  • The complexity of the research question
  • The diversity of participants
  • The specificity of the study scope
  • The level of depth required

Creswell notes that qualitative research seeks to understand meaning rather than estimate frequency, and therefore relies on smaller, purposively selected samples rather than large numbers.

In other words, the right number of interviews is contextual-not formulaic.

 

The Core Concept: Saturation

The most widely used academic concept for determining interview sufficiency is thematic saturation.

Saturation occurs when additional interviews no longer yield new themes, insights, or perspectives relevant to the research question. Once saturation is reached, collecting more data adds diminishing returns rather than meaningful understanding.

Guest, Bunce, and Johnson’s influential study found that for relatively focused qualitative studies, basic thematic saturation often occurs within the first 12 interviews, with the majority of high‑level themes appearing even earlier.

This research has become foundational in applied qualitative design, and explains why many high‑quality studies rely on modest interview counts.

 

What Academic Evidence Means in Practice:

Depth Beats Numbers

Qualitative interviews are intensive, open‑ended, and interpretive. Each interview often generates more usable insight than dozens of closed‑ended survey responses.

Creswell emphasizes that qualitative sample sizes should be “large enough to saturate the categories,” but small enough to allow for deep analysis of each case

This balance is critical. Too few interviews risk missing key perspectives; too many can dilute focus and slow insight generation.

 

Homogeneity vs. Diversity Matters

Academic research consistently shows that saturation is reached more quickly when:

  • Participants share similar roles, experiences, or contexts
  • The research question is narrowly defined

More interviews are needed when:

  • Multiple segments or roles are included
  • The topic is complex or emotionally rich
  • Differences between groups are analytically important

A study with one clear audience may reach saturation quickly, while a multi‑stakeholder B2B study often requires more interviews per segment, not just a higher total number.

 

Common Client Misconceptions:

“We Need a Round Number to Be Safe”

Qualitative rigor comes from saturation and analytic transparency-not arbitrary thresholds.

“More Interviews Mean Better Insight”

Once saturation is reached, additional interviews rarely introduce new themes and often repeat existing ones.

“Executives Expect Big Samples”

Decision‑makers typically care more about clarity of insight and credibility of reasoning than interview counts-especially when studies are well scoped and clearly justified.

 

Practical Guidance for Planning Interviews

While every project is different, the following evidence‑informed ranges are commonly used in applied qualitative research:

  • Focused single‑audience studies: 10–15 interviews
  • Moderate complexity or light segmentation: 15–25 interviews
  • Multi‑role or multi‑segment studies: 20–40 interviews (across segments)

These ranges align with academic findings on saturation and depth, but should always be adapted to the specific research context.

 

From “How Many?” to “When Do We Stop?”

The most productive way to reframe the client question is:

“How will we know when we have heard enough?”

This shifts the focus from quantity to analytic judgement, encouraging:

  • Ongoing review during fieldwork
  • Early identification of recurring themes
  • Flexibility to stop-or extend-interviewing based on evidence

This approach is strongly supported in qualitative research methodology and leads to more efficient, defensible studies.

 

How Veridata Insights Approaches Interview Sufficiency

At Veridata Insights, we:

  • Design interviews around clearly bounded questions
  • Sample intentionally rather than exhaustively
  • Monitor saturation throughout fieldwork
  • Explain and justify interview counts transparently to stakeholders

The result is qualitative research that is credible, efficient, and insight‑led-not over‑engineered.

 

There is no magic number when it comes to qualitative interviews. Academic research makes clear that saturation, not scale, is the standard for sufficiency.

By grounding interview design in established methodological principles and adapting them to real‑world constraints, organizations can generate deep, actionable insight without unnecessary complexity.

Connect with Veridata Insights today to learn more.